Shipping policy
Last Updated: June 2026
At AUMILLA, every order begins a carefully managed fulfillment journey designed to deliver your products safely and efficiently.
Order Processing
Orders are typically reviewed, prepared, and dispatched within 1–3 business days after payment confirmation. During promotional periods, holidays, or high-demand events, processing times may be slightly extended.
Worldwide Delivery
We proudly ship to customers across multiple countries and regions. Delivery availability may vary depending on local logistics networks and destination regulations.
Estimated Delivery Times
Europe:
5–12 Business Days
United Kingdom:
5–10 Business Days
United States:
6–12 Business Days
Canada:
7–14 Business Days
Australia & New Zealand:
7–15 Business Days
Rest of World:
7–18 Business Days
Please note that these estimates are not guaranteed and may vary due to customs inspections, carrier delays, weather conditions, or local transportation issues.
Order Tracking
Once your order has been shipped, tracking information will be provided whenever available. Tracking updates may require several days to appear within carrier systems after shipment.
Multiple Shipments
To speed up delivery, items from the same order may occasionally be shipped separately from different fulfillment centers. In such cases, customers may receive multiple tracking numbers.
Customs & Import Charges
International orders may be subject to customs duties, taxes, import fees, or local handling charges imposed by destination authorities. These charges remain the responsibility of the recipient when applicable.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. Orders delayed, returned, or lost due to incorrect address details may require additional shipping charges before reshipment.
Delivery Delays
While we work closely with our logistics partners, delivery dates cannot be guaranteed. Unexpected circumstances beyond our control may occasionally affect transit times.
Lost Parcels
If a shipment appears lost in transit, our support team will investigate the matter with the carrier. Resolution times may vary depending on the logistics provider and destination country.
Damaged Deliveries
If your order arrives visibly damaged, please contact us within 72 hours of delivery and include clear photographs of the packaging and affected products.
Contact Information
For shipping assistance, order updates, or delivery questions, contact:
AUMILLA
Email: aumilla@outlook.com
Phone: +39 388 574 6709
Business Address:
Via Belgioioso 49
27011 Torre de' Negri (PV)
Italy